 | French companyOZO was created in April 2010 by 2 arts and crafts engineers. The complete preparation of your order is made in France and we try to use mostly French or European products. |
 | Electric bike kit specialist since 2010We were among the first ones in the world to offer electric bike kits, and we the first ones to offer electric bike kits specially used for an AVT mountain bike use. A best seller in the world, our Freeride kit is commercialised since 2011 and its continuous improvement currently gives us a remarkable reliability and effectiveness which are higher than for similar kits from the competition. |
 | A team attending youNotre équipe est jeune et dynamique. Elle saura répondre à vos questions les plus techniques que ce soit par email ou par téléphone. N'hésitez pas à venir à la boutique si vous passez près d'Aix-en-Provence, vous pourrez rencontrer vos interlocuteurs et essayez la majorité des produits de notre site internet. |
 | After sales service FranceAll the post-sales service is managed in France in our venues close to Aix-en-Provence. Our technicians are qualified persons who all have a diploma in mechanics or electricity. When the issue is too complex, the engineers from the research department will directly attend you in order for you to be find a solution quickly and that your electric bike stays your favourite mean of transport. |
 | Tailor-made kitsOn our website, we offer complete conversion kits with various technical parameters in order to fit several user profiles. The products are assembled on order, we have enough flexibility to answer your personalization requests or specific projects. |
 | Dynamic trials of the products before expeditionAll our orders are tested in dynamic on our bench test before expedition. In order to avoid bad surprises, all of your kit is completely controlled and tested before packaging. |
 | Assembly in FranceThe electric bike kits are assembled by hand in France. It gives us the possibility to manage all our production processes and quality control but also to be more flexible to answer your specific requests regarding adding particular options on your system, hand lacing a specific rim… |
 | Quick deliveryWe do our best to deliver your order in the best deadline. The orders which don’t need preparation can be delivered within 48h. The more complex orders such as electric bike conversion kits need a preparation in our workshop with dynamic trials. These orders are generally delivered within one week since the reception of your payment. As soon as your order is ready, you will receive an email to inform you of the expedition. This message contains a Tracking number which allow you to follow up with your expedition and to modify the delivery address in case you are not available at the last minute. Our packages sent via TNT transporter are delivered within 24H following the end of your order’s production. |
 | Wise advices before and after salesAll our teams is doing the best to give you all the advices in order to select a kit which correspond best to your needs. We keep the same enthusiasm and energy to answer your after sales questions either for user advice or for technical issues. In case of a breakdown, you can make a pre-diagnosis over the phone with one of our technicians with no extra costs. |
 | Rewarded commitmentsOur ecological values and our principles of circular economy have allowed us to be rewarded by several labels, in particular that of the Coq Vert by BPI France but also that of Solar Impulse. |
